Shipping and delivery policy
Welcome to Johnolivia!
We're delighted to have you as our valued customer and are committed to making your shopping experience as seamless as possible. Below, you'll find detailed information about shipping options, pricing, and everything else you need to know to get your favorite Johnolivia products delivered right to your doorstep.
Delivery and Processing Protocol:
Order Deadline:
- To be eligible for processing, orders must reach us by 23:00 (GMT) Greenwich Mean Time (London).
Processing Time:
- Orders are typically processed within 1 to 2 business days, Monday through Friday.
Delivery Time:
- Standard shipping typically takes 5-8 business days after dispatch, Monday through Friday.
Shipping Costs:
- We offer free shipping on all orders within the UK.
TAX:
- The good news is that taxes are already included in our product prices. This means there are no hidden fees or surprises at checkout. You simply pay the price shown on the product page, and that's it!
Possible Delays:
- While we strive to deliver on time, external factors such as weather conditions or holidays may occasionally cause delays. Please be assured that we will promptly notify our customers of such occurrences.
Track Your Order:
- Once your order is on its way, you'll receive a shipping confirmation email with a convenient tracking number. This way, you can easily keep track of your delivery status.
International Shipping:
- Our shipping services are currently only available in the UK. Unfortunately, we do not offer international shipping options.
Questions or Concerns:
- Do you have questions about your order's shipping status or anything else? Our friendly customer support team is here to help. Feel free to contact us at
✉️ Email: info@johnolivia.com
📱 Telefon: +31644415174